Q: How do I create a new account at Streamingaja?
A: If you are new to Streamingaja, you can sign up through Login section. Make sure you fill in all the data. A confirmation email will be sent to you to verified your account.

Q: How can I buy the ticket?
A: You have to be registered as a member to buy the ticket. Select your preferred event and ticket type, click BUY and follow the instructions.
Make sure you have completed the purchase process up to payment.

Q: How is the payment method?
A: Payment will be made online through several options;

• Credit/ debit card [visa or mastercard]
• GoPay/ other e-wallets
• Internet banking [Mandiri, BNI, BRI, Permata]
• ATM/ bank transfer [Prima, Bersama, ALTO]
• OCTO Clicks
• Alfa Group and Indomaret [provide the cashier with the Payment Code number].
   

Q: Where can I see my ticket number?
A: We will send you the ticket number via email after the payment process is complete or you can see the ticket details on Orders [click your account name on top of the page].

Q: How can I stream or watch the event?
A: Look for your preferred event, input the ticket number, and click submit. The event will be open after ticket verification, then press play. The event will open 1 hour before the scheduled show starts.

In some events, you can directly watch on the creator page or go to the venue. The details will be shown in the email confirmation. 

Q: How to set the image quality on the video?
A: By default, we will display the video with Medium Quality. For those who have an adequate internet connection, you can improve the quality by clicking the High-Quality button at the bottom right of the video screen.

Q: Do I have to be registered or watch the performance?
A: No need to be registered as a member, you just need to input or show the ticket number/ QR ticket. But you have to be registered to buy the ticket.

To Buy Ticket : 

1. Login or Sign up
2. Make sure you VERIFIED your account through the email sent after registration
3. Login to your account after verification success
4. Choose program, date and time that you preferred
5. Select Check out
6. Continue to payment then click PAY
7. Choose Payment Method, and Finish the payment
8. Order confirmation email will be sent after the payment successful