Q: How do I create an account on Streamingaja?

A: If you're new to Streamingaja, you can create an account by clicking Log In and selecting Sign Up. Simply fill in the required information to complete your registration.

If you prefer not to create an account, you can also purchase tickets as a Guest. Just make sure you enter a valid email address and phone number, as your e-ticket will be sent to the email you provide.

Q: How do I buy a ticket?

A: Browse the available events, select your preferred performance and ticket category, then click Buy. Follow the checkout process and complete your payment.

Please note that your reservation will be held for 5 minutes while you complete the payment.

Once your payment is successful, your e-ticket will be sent to your registered email address.

Q: What payment methods are available?

A: Streamingaja supports various secure online payment methods, including:

• PayPal
• Credit / Debit Card (Visa & Mastercard) - via Paypal
• GoPay and other supported e-Wallets
• Internet Banking (VA)
  • Mandiri
  • BNI
  • BRI
  • Permata
• ATM / Bank Transfer
  • Prima
  • Bersama
  • ALTO
• OCTO Clicks
• Alfa Group & Indomaret
  (Simply provide your payment code to the cashier.)

Q: Where can I find my ticket?

A: Once your payment has been successfully processed, your e-ticket will automatically be sent to your email.

If you have a Streamingaja account, you can also access your tickets anytime by going to My Orders after logging in.

Q: I haven't received my e-ticket. What should I do?

A: Please check your Spam or Junk folder first. If you still can't find your ticket, contact our customer support and include your order number or the email address used during purchase.

Q: Can I purchase tickets without creating an account?

A: Yes. You can check out as a Guest. However, creating an account allows you to easily access your order history and tickets in the future.

Q: Can I change or cancel my ticket after purchase?

A: Tickets that have been purchased are generally non-refundable and non-transferable, unless stated otherwise in the event's terms and conditions.

Q: Is my seat reserved immediately after I select it?

A: Yes. Your selected seats will be reserved for 5 minutes while you complete your payment. If payment is not completed within that time, the seats will automatically become available for other customers.

How to Buy Tickets

1. Visit streamingaja.id.
2. Browse and select the event you wish to attend.
3. Choose your preferred performance date and time.
4. Select your ticket category.
5. Choose your seats from the seating plan.
   • Maximum 6 tickets per order for each performance.
6. Review your shopping cart.
7. Log in, create an account, or continue as a Guest.
8. Click Pay to proceed.
9. Select your preferred payment method.
10. Complete your payment within 5 minutes.
11. Once your payment is successful, your e-ticket(s) will be sent to your email.